What is Autoship?

Big Dog Natural Autoship Program is the convenient way to receive your favorite products before you run out!

How autoship works

Save 10% on your first order when you sign up for AutoShip.

Sign up
at checkout.

Save 10% on your first purchase.

Set your frequency.

Enjoy 5% off on all future orders.

Modify or cancel anytime.

Terms & Additional information:

  • By signing up for the Big Dog Natural AutoShip Program, you authorize Big Dog Natural to charge your preferred credit card.


  • Any change or cancellation of your order has to be sent to us at least 2 days prior to the shipping date.


  • AutoShip discount can only be used once and cannot be combined with any other offers or discounts.


  • Get 10% off your first AutoShip order and get 5% off on all following orders.

Modify / cancel

Any changes or cancellations have to be sent at least 2 days prior to the shipping date.

Frequently
asked questions

What is the Big Dog Natural AutoShip program?

Big Dog Natural Autoship Program is the convenient way to receive your favorite products before you run out!

How do I set up the Big dog Natural AutoShip program?

Setting up the Big Dog Natural AutoShip program is very easy.

Just place an order as you normally would.

At checkout, in the AutoShip signup box on top, select “Yes, I’m in. Sign me up for AutoShip”
Choose the Frequency you want your AutoShip to get shipped out, confirm with the button and you’re done.

You now can proceed with your checkout. You don’t need to worry about the 40% off coupon, since it gets applied automatically. 

What are the benefits of AutoShip?

You’ll get 10% OFF on your initial Autoship order, and after that, you’ll receive 5% off on all future Autoship orders.

When will my credit card be charged?

Your credit card will be charged automatically on the date the order will get shipped. There’s no need to call or update anything online.

Are there any additional fees that come with AutoShip?

No, there are no additional AutoShip fees. The shipping fees are calculated like with any regular order, which means there is free shipping starting at 16lbs or a flat rate shipping of $10 for all other shipments.

How will I know when my next AutoShip is scheduled?

We’ll send an email with your upcoming Autoship order. This also is clearly marked in your account and can be found by going to your last order.

How can I change my payment method?

By going to your Account and selecting “Payment Methods”.

How can I change my shipping address?

By going to your Account and selecting “Addresses”.

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THE BDN DIFFERENCE

Our innovative approach in creating good, honest and natural food helps dogs live longer and healthier lives.